Does registering on the site and logging on each time you use it seem like a schlep? Well, what if we tell you that by doing that, you’re getting individualised information? Our system can ‘see’ everything about you – your health assessment, your choices, measurements and more, so we can give you all the tools and know-how you need to really personalise your fitness journey.
Of course, registering with a username and password makes sure your information is kept safe and can only be accessed by you.
No sweat. Just click on ‘Forgot username’ or ‘Forgot password’. Follow the prompts to get your username or set up a new password.
From the homepage, click on your name. To change your password, go to security details. If you need to change any personal details, just click on ‘edit’ details.
Your personal details belong to you and no-one else. Choose a strong password and keep it safe (we’ll help you with this when you register). Our website complies with the Electronic Information Act, which means that your data is kept safe and all information is handled with privacy and confidentiality.
Either your email address isn’t unique (are you sharing an email address with someone?) or you haven’t registered with it yet.
Yes. You will be able to carry on logging in with your username. You now just have the option of logging in with your email address too.
We’ve upped our security settings, which is why we need you to reset your password before you can access the site. We know it’s a drag, but we won’t ask you to update it again. It’s a once-off thing. Make sure your password is 8 characters (or more), with an uppercase letter, a lowercase letter, and a number.
Your workout routine is based on the information you gave us in the health assessment, if you chose to complete it online. If your current workout routine isn’t working for you, you can redo the part of the health assessment that talks about your exercise habits.
Our workout routines are designed to bring variety to your exercise routine. You’re free to mix and match. Just make sure that you replace existing exercises with similar ones or use similar equipment, so that you don’t over-use the same muscles and get a good full-body workout.
It’s very important to start with the correct weight. It might take you two or three sessions to get it just right. Try this method: Use a light weight, one that you think you can easily manage, and complete the required number of reps. If you can easily complete the required sets with the required reps, you can up the weight.
The weight is correct if, on your last set, you can manage 70 – 80 % of the reps (in other words, if you have to do 10, you get really tired at 7 or 8).
In order to shed body fat, you need to do a combination of both cardiovascular (e.g. walking or cycling) and resistance exercises (e.g. circuit machines, dumbbells or body weight bearing exercises such as push-ups and sit ups). By challenging your body in a number of different ways, you’ll build muscle, keep fit and healthy, and beat the bulge. Don’t forget to combine your exercise efforts with a calorie-controlled meal plan.
It’s very difficult to target any specific area to get rid of fat. If you’re fretting about your flab, try getting a calorie-controlled meal plan with matching shopping list and recipes first. Browse our weight loss articles and get moving by selecting a workout routine to help you lose fat and tone up.
For the best fat-fighting results, choose a workout routine that offers a full body workout, including cardio and strength exercises. You should be exercising for about 40 - 60 minutes on five or more days of the week.
Congratulations on your pregnancy! Here are some tips to keep your body and your bump safe and sound:
During the first trimester, exercise must be very carefully monitored and only undertaken with a doctor’s approval. If you are given the go-ahead, keep your workouts low impact. The safest activities are those where your body is supported. Try swimming and cycling for instance. Avoid exerting yourself. This can cause your blood pressure levels to increase rapidly and isn't safe for your baby.
During the second trimester, it’s a little safer to exercise, but it should also be done only with a doctor’s approval. If you don’t feel too confident about exercising, swimming is a safe option (provided you can still get in and out of the pool safely). Supervised exercise sessions are always a good idea. This can be done with a registered biokineticist who will assess your fitness and design an exercise programme especially for you.
More pregnancy exercise tips:
Activating your pelvic floor is quite simple, but to maintain that contraction during your normal activities and while you are exercising may be quite a challenge. Follow the steps below:
All the meal plans, shopping lists, recipes and articles have been created by registered dietitians taking the latest nutrition science into account to make sure that you're receiving the best nutrition advice possible.
When choosing your meal plan (age, weight, height, gender and activity level), we are able to calculate your daily calorie allowance. This is shown in ‘Eat’, and your meal plan will automatically reflect your daily calorie allowance. We have 310 meal plans in our database, so we guarantee that we’ll find one that suits your needs.
Absolutely! As long as you stick to the amounts given, and you don’t eat three suppers in one day, you can chop and change as much as you like. But remember, variety is the spice of life, and our bodies need different foods to stay healthy. Don’t get stuck in a food rut where you end up eating the same foods all the time.
When to enjoy your meals is up to you – find what works for you. We recommend, when exercising before breakfast, that you drink 125 ml of 100 % fruit juice or eat a fresh fruit before your workout. If you’re exercising later in the day, it is best to eat two hours before your workout. For example, if you’re exercising at 5.30 pm, eat your afternoon snack no later than 3.30 pm, and then have your supper as normal.
If your day allows for routine, set alarms on your cell phone to go off at times you could take a break to enjoy a healthy snack or meal. This way, you can ‘train’ your body to adopt healthier eating patterns (including not skipping meals). Or, turn eating into a social pastime by finding a buddy who can enjoy a meal or snack break with you. Once your body and blood sugar levels have adapted to your new eating pattern, your ‘internal clock’ will remind you when it’s time to fuel up.
If it’s time to snack and you’re not hungry, don’t force yourself. Rather add that snack to the next meal, or leave it out for that day. But, if you’re feeling overwhelmed by the amount of food every day, consider revising your meal plan. Make sure you enter values that accurately correspond with your weight, height, and activity level.
If you’re following a meal plan for weight loss, bulk up your meals with veggies to make sure that you are not getting hungry. See the list of ‘free veggies’ on the meal plan to find out which are low in calories. Give your body some time to get used to your new plan – it usually takes about two to three weeks to adjust to a new eating or exercise plan.
Of course that's not a problem. Just remember that the calorie count for your meal plan has been carefully calculated, so don’t feel guilty using them. The right amount of fat is an essential part of a balanced diet, so consuming too little could be just as bad as getting too much. Also, if you’re very active, those sugar servings will help to maintain normal energy levels, so you don’t need to shy away from them.
That said, if you’re simply not enjoying the amounts of sugar and fat servings, you could revise your meal plan. Make sure you enter values that accurately correspond with your current weight, height, and activity level. For best results, stick to the portions set out in your meal plan.
Everyone in your family can benefit from your healthy meal plan. They are simply healthy eating guidelines based on your dietary preference (whether it be Kosher, Halaal, vegan, Indian, African or vegetarian). You certainly don’t need to cook separate meals for yourself and your family, though the amounts and portions sizes may vary for kids or a partner. Of course, if anyone in your family, including yourself, has a food allergy, this needs to be taken into account when planning family meals.
If you have one or more food allergies, you need to find suitable alternative ingredients to replace the ones you're allergic to. We’ll help you do this by providing shopping lists and allergy information (check out our Learn section) that will guide you when choosing alternative ingredients.
mycheatmate can help you understand how many calories (or energy) are in each type of food or drink that you have a weakness for.
Click on ‘Eat’ and then ‘mycheatmate’. Step 1 will include confirming your latest weight measurement (in kg’s or lb’s), and then you have the option to select ‘Drinks, Eating out or Snacks’. Once this selection has been made, it’s time to choose your activity or the workout time and see what has to be done to work off those unwanted calories!
It’s best to avoid the naughty stuff, but use mycheatmate over and over again to get to grips with the details.
‘My club’ is an area that includes specific club details, as well as a detailed history of all of your club visits. Click on ‘My club’ and then scroll down to view your preferred club’s specific information or on the right-hand side of the screen, click on ‘Club visit history’ to view your visits.
Selecting the club that you’d like to view is the first step. Once you’ve made this selection, you have the option of setting this club as your preferred club. This means that every time you log in, the default club timetable and information that you see will be for this club.
The timetable that you see is for the club you selected. By clicking on the ‘Filter’ button, you’ll be able to add filters which will show only these selected classes in the future. Search for classes or scroll down and select, by clicking on ‘Save’ and then ‘Apply’, the filters will then be activated and only these classes will show.
Your default view of the timetable will show ‘This timetable is currently filtered on your preferred classes.’ Should you wish to remove filters, click on ‘Filter’ again and ‘Clear’.
Click on ‘My club’, and in the Club Details area you’ll notice a button that says ‘Online bookings’ – click on this button and you’ll be taken to the bookings page. If you access this page from the ‘My club’ section, you’ll automatically be logged in and can then make your booking.
If you’d like to make your booking even faster, you can navigate to the top right-hand side of the page as soon as you log in and click on ‘Online bookings’ right next to the ‘Log off’ button.
Remember, to save that booking to your membership information you need to be logged in first. If you access the bookings page from the Virgin Active South Africa website, or by using the direct url (tech fundies will know what this means!), you will still need to log in first – so best to log into myvirginactive first and make your life easier!
All club visits are sent to a central system, which is updated on a daily basis, and then displayed on your myvirginactive homepage.
Click on ‘My club’ and then the button that says ‘Club visit history’ – you can select the time period you would like to view and see all of them in one go.
You can expect a slight delay in the display of your club visits because this information is only updated once a day. It may happen that your club visits weren’t yet available at the time of the update and therefore isn’t on your homepage yet.
Yes, it does. Just remember that you can only use your ID 3 times to get into the club. On the fourth time, you won’t be able to get in and it may show as a failed visit on our systems, so you won’t see it displayed on your homepage.
We show all your visits to all clubs. This information is gathered simultaneously, but delays are possible. For example, in cases where a specific club’s network is down, there may be some delay in displaying your visit to that particular club.
Here are some of the possible reasons why your club visits aren’t showing on your homepage:
Make sure you opt into receiving correspondence from us – if you haven’t opted in, you can change your settings by clicking on your name next to your picture.
You can click on the unsubscribe link at the bottom of the email by clicking on your name next to your picture. If we can change your mind, please talk to us by clicking on ‘Send Feedback’.
Navigate to the top right side of the page and click on your name. You’ll see that we have an entire section for you to manage your security details (settings), as well as your contact details, banking details and your Wi-Fi pin (Self service).
You can book a class, sunbed or squash court online, just register or log in to www.myvirginactive.co.za. Classes can be booked by clicking the “book” button on the Timetable (home page). Other group exercise classes, sunbed bookings and squash court bookings can be made by clicking on the tab on the top right menu called “online bookings”. From here, click on “make a booking”.
You will be able to follow the prompts on the screen to book your slot and then you’ll receive confirmation that your booking has been successful.